Alertis is one of the market leaders in Belgium in the field of fire detection: since our founding in 1990, we have provided effective and efficient detection solutions for more than 14,000 projects. We take environmental factors into careful consideration, as they can significantly impact the reliability of a detection system.
Our expertise ranges from conventional control panels to analog addressable control panels, air analysis systems (for hard-to-reach areas, cold storage and freezer rooms, atriums, etc.) to addressable temperature sensor systems (e.g., tunnels), thermal imaging cameras, and video smoke detection. A fire management system provides you with a visual overview of detectors and push-button panels at the protected site, as well as the ability to monitor them remotely.
Configuring a fire detection system requires a thorough analysis. That is why the project manager’s experience and expertise are of the utmost importance.
A thorough preliminary study, proper programming, and regular maintenance of the system ensure that it functions correctly when needed and prevent user frustration caused by false alarms.
One way to achieve this is, for example, to connect the fire control panel to the internet via IP. This offers many benefits to the user.
The user can check the status of their system online, including any alarms or malfunctions, a dirty detector, etc.
De connectie laat een snelle online interventie toe door Alertis, indien hierom verzocht wordt.
Alertis monitors the system's status and can anticipate malfunctions, contamination, false alarms, etc.
Customized Design
Custom Programming
Increase your peace of mind and extend the lifespan of your system
Alertis has a team of more than 60 service technicians who are capable of commissioning, maintaining, and repairing systems. You can therefore rest assured that everything will be handled correctly and thoughtfully. Despite the various legal obligations regarding annual maintenance, there are many economic reasons why signing a maintenance contract is a good idea:
Peace of mind when you need it
Our service desk is staffed around the clock, 24/7, by experienced technicians. This service is available to you if you have a maintenance contract.
If necessary, the technician can take over your system remotely, assist you by phone or via remote video, or establish a direct IP connection with the central office.
You can always reach the Alertis service desk at the general phone number +32 51 74 71 79, regardless of where you live.
Your security is monitored even when you’re not thinking about it
Are you sure your fire alarm control panel isn’t malfunctioning? Who continuously monitors fault alerts? Who handles your malfunctions? Are these people available 24/7? These are questions of vital importance, and if you, as the person in charge, want to address them properly, they can cost a fortune.
Alertis offers you a cost-effective and reliable IoT solution: the Safespace platform!
The principle is simple: our technician establishes an IP connection between your fire alarm control panel and the Safespace platform via your existing internet connection or the mobile data network. You will be able to monitor your system in real time, wherever you are. And, in the event of a malfunction, our service desk will be able to perform an initial remote intervention if necessary.
You save on maintaining your own 24/7 technical service and are assured of high-performance security.
Proper training for all your users prevents frustration
Our service technicians are committed to providing you with thorough training on how to use all our systems, both during initial setup and during annual maintenance. In addition, you will always receive a concise user manual for your reference.
Our partner electrical installers, safety consultants, and engineering firms are also welcome to contact us for annual training sessions. The topics covered include:
Get notified of every alarm in a timely manner
Who ensures an appropriate response to an alarm when you are away? Who takes charge of an “alarm situation” in that case?
A monitoring center can give you the constant assurance that every alarm will be handled correctly and promptly; after all, your alarm system continuously transmits information to the 24/7 monitoring center. The operator will take the necessary actions, as previously discussed and agreed upon with you (who to call first, when to contact emergency services, etc.).
The monitoring center can also alert you if there is no longer a telephone or internet connection.
Remote video surveillance provides additional peace of mind. This is the ideal solution for closely verifying any situation and responding immediately, appropriately, and efficiently. The primary goal of video verification services is to eliminate doubt, and in such cases, they will therefore involve an additional analysis of the recorded alarm notification(s).
Who responds to the scene in the event of an alarm?
An external response team can be dispatched to your site in the event of an alarm. They will arrive on-site and take the necessary steps to protect your property.
Your site is already equipped with an alarm system and is connected to a 24/7 monitoring center. To ensure an adequate response to any type of incident, you need to be able to count on personnel who can intervene after an alarm and strictly adhere to legal instructions and integrity rules.
Alertis partners with G4S Mobile Guards for this purpose.
G4S Mobile Guards are committed to responding very quickly to ensure the safety of goods, equipment, and materials at your site. Once on-site, they take the appropriate protective measures on your behalf and then prepare a report for you. To ensure strict confidentiality, each client’s security data and keys are made available to the guards only at the time of the intervention. The keys are stored in a decentralized network with a key cabinet monitored 24 hours a day, or on your site under optimal security conditions.
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