Burglary prevention systems make it more difficult to gain access to a building, premises, or goods; at the same time, burglary detection significantly increases the likelihood of apprehension. Both measures act as a deterrent to burglars.
However, this is contingent on the burglar alarm system having been thoroughly designed and meticulously installed.
In addition, it is also recommended that you integrate your system with other systems, such as access control and video surveillance. Otherwise, it will be a waste of time and money.
The Royal Decree of April 25, 2007, and the Royal Decree of December 6, 2018, establishing the conditions for the installation, maintenance, and use of alarm systems and the management of alarm monitoring centers, impose a significant set of obligations on the user. You can find information about the “Report to the Police On Web reporting center” and the “Law on the Use of Alarm Systems” in our library.
The law requires the registration of alarm systems. An alarm system registry has been established; this is a database managed by the Federal Public Service Interior that contains certain information related to alarm systems. If you are connected to a monitoring center, they will handle the registration for you. End users who are not connected to a monitoring center must register their alarm system themselves via www.policeonweb.be.
In addition, the user is responsible for ensuring that their alarm system is serviced annually.
Customized Solution
Programming according to your specifications
Increase your peace of mind and extend the lifespan of your system
Alertis has a team of more than 60 service technicians who are capable of commissioning, maintaining, and repairing systems. You can therefore rest assured that everything will be handled correctly and thoughtfully. Despite the various legal obligations regarding annual maintenance, there are many economic reasons why signing a maintenance contract is a good idea:
Peace of mind when you need it
Our service desk is staffed around the clock, 24/7, by experienced technicians. This service is available to you if you have a maintenance contract.
If necessary, the technician can take over your system remotely, assist you by phone or via remote video, or establish a direct IP connection with the central office.
You can always reach the Alertis service desk at the general phone number +32 51 74 71 79, regardless of where you live.
Your security monitored even when you’re not thinking about it
Are you sure your alarm system isn’t malfunctioning? Who continuously monitors the fault alerts? Who handles your malfunctions? Are these people available 24/7? These are important questions, and if you want to address them properly as the person in charge, they can cost a fortune.
Alertis offers you a cost-effective and reliable IoT solution: the GuardX app
The principle is simple: our technician establishes an IP connection between your intrusion control panel and the GuardX platform via your existing internet connection or the mobile data network. You will be able to monitor your system in real time, wherever you are. And, in the event of a malfunction, our service desk can perform an initial remote intervention if necessary.
You save on maintaining your own 24/7 technical support team and are assured of high-performance security.
Proper training for all your users prevents frustration
Our technicians are committed to providing you with thorough training on how to use all our systems, both during initial setup and during annual maintenance. In addition, you will always receive a concise user manual for your reference.
Our partner electrical installers, safety consultants, and engineering firms are also welcome to contact us for annual training sessions.
Get notified of every alarm in a timely manner
Who ensures an appropriate response to an alarm when you are away? Who takes charge of an “alarm situation” in that case?
A monitoring center can give you the constant assurance that every alarm will be handled correctly and promptly; after all, your alarm system continuously transmits information to the 24/7 monitoring center. The operator will take the necessary actions, as previously discussed and agreed upon with you (who to call first, when to contact emergency services, etc.).
The monitoring center can also alert you if there is no longer a telephone or internet connection.
Remote video surveillance provides additional peace of mind. This is the ideal solution for closely verifying any situation and responding immediately, appropriately, and efficiently. The primary goal of video verification services is to eliminate doubt, and in such cases, they will therefore involve an additional analysis of the recorded alarm notification(s).
Who responds to the scene in the event of an alarm?
An external response team can be dispatched to your site in the event of an alarm. They will arrive on-site and take the necessary steps to protect your property.
Your site is already equipped with an alarm system and is connected to a 24/7 monitoring center. To ensure an adequate response to any type of incident, you need to be able to count on personnel who can intervene after an alarm is triggered while strictly adhering to legal instructions and integrity rules.
Alertis partners with G4S Mobile Guards for this purpose.
G4S Mobile Guards are committed to responding very quickly to ensure the safety of the goods, equipment, and materials on your site. Once on-site, they take the appropriate protective measures on your behalf and then prepare a report for you. To ensure strict confidentiality, each client’s security data and keys are made available to the guards only at the time of the intervention. The keys are stored in a decentralized network with a key cabinet monitored 24 hours a day, or on your site under optimal security conditions.
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