Access Control

Tailored solutions

• Selection of the management software and devices (keypad, access cards, hands-free proximity readers, segment and door controllers, cards, locks, etc.)
• Creation of an access plan
• Definition of procedures such as anti-passback, badge and PIN code management, opening hours, doors, unlocking time
• Coordination with your internal IT department

Programming according to your requirements

• Programming of the management software and controllers
• Establishing connections with wireless online or offline doors
• Processing controls from the fire alarm or intrusion detection system
• Connection to the LAN/WAN computer network
• Commissioning and inspection of the installation

Increase your security and extend the lifespan of your system

Alertis has a team of more than 60 service technicians capable of commissioning, maintaining, and repairing a system. You can therefore be assured that everything will be handled correctly and thoughtfully. There are many economic reasons why taking out a maintenance contract is a good idea:

• An annual inspection of your installation leads to more reliable operation of your system
• You take responsibility by acting according to the principles of a prudent and responsible owner
• In the event of a defect or malfunction, you benefit from our 24/7 service desk and repairs are initiated within 8 hours after your request
• You benefit from a discount on billable hourly rates (-15% on standard rates) and materials (-7%)
• You are entitled to an annual upgrade of the access control software with new functionalities and guaranteed future compatibility; info via contract@alertis.be

Peace of mind when you need it

Our service desk is continuously staffed, 24/7, by experienced technicians. This service is offered to you when you have subscribed to a maintenance contract.

If necessary, the technician can remotely access your system, assist you by phone or remote video, or establish an IP connection directly with the control center.

You can always reach the Alertis service desk via the general phone number +32 51 74 71 79, regardless of your location.

Your security monitored, even when you are not thinking about it

Are you sure your access control system is not experiencing a malfunction? Who continuously monitors fault notifications? Who handles your system failures? Are these people available 24/7? These are critical questions that, if you want to address them properly as the responsible party, can cost a significant amount of money.

Alertis offers you a cost-saving and reliable IoT solution.

The principle is simple: our technician creates an IP connection between your access control system and the internet via your existing internet connection or the mobile data network. You will be able to monitor your installation in real time, wherever you are. In the event of a malfunction, our service desk can already perform an initial remote intervention if necessary.

You save on maintaining your own 24-hour technical service and are assured of high-performing security.

Proper training for all your users helps avoid frustrations

Our service technicians are committed to providing you with thorough training on the use of all our systems, both during commissioning and during annual maintenance. In addition, you will always receive a summarized user manual for support.